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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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TK LEE

January 14, 2025

5  out of  5
rating by TK LEE
"Daniel, Catherine and Eunice are one of the best agents I've ever dealt with. They are very responsible and willing to do their best to help the clients."
We responded:
"Thank you for your kind words about Daniel, Catherine, and Eunice! They truly shine when it comes to being responsible and helping our customers with care and dedication. We’re so proud to have them on our team, and it’s wonderful to know they’ve made a positive impact on your experience. Your support means so much to us, and we’re always here for you! Daniel and Catherine, we're thrilled to hear about your positive experience! It's incredibly rewarding to know that our commitment to responsibility and customer satisfaction shines through in our interactions with you. Thank you for choosing us as your trusted insurance partner!"
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Chanda P

January 14, 2025

5  out of  5
rating by Chanda P
"ULYANNA OFFICE IS SO HELPFUL & GREAT COMMUNICATION!!!"
We responded:
"We’re so grateful for your feedback, Chanda! Our team takes pride in being helpful and making sure communication is always clear and easy. It’s rewarding to know we’ve been able to meet your expectations. We’re lucky to have such amazing customers like you who notice our efforts. Thank you for choosing us!"
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Christopher Estacio

January 9, 2025

5  out of  5
rating by Christopher Estacio
"I’ve been with Ms. Ulyanna Chung’s State Farm office on Blue Diamond for years now. Although, there’s an Statefarm office within walking distance by my house, this office has always catered to my needs and I never once thought to leave their services. Everyone at the blue diamond office has been a pleasure to deal with. They are all professional, understanding, kind, and make you feel at home. Evan has always been my go to and he responds to you quickly whether it’s through email or a call….he will always make room in his schedule to see you. If I could give them 10 stars I would."
We responded:
"Christopher, this review feels like a big virtual high-five thank you! It’s awesome to hear that our team has been exceeding your expectations for so many years. Evan’s way of always making time and being quick to respond really shows how much he cares, doesn’t it? Your shoutout to the team’s kindness and professionalism means the world to us. Honestly, we’d give you ten stars right back for being such an incredible and loyal customer!"
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Amor Douglas

December 26, 2024

5  out of  5
rating by Amor Douglas
"Excelente servicio al cliente, muy amables y resolvieron mi problema enseguida"
We responded:
"This just made our day! Hearing that you felt cared for means everything to us. Thanks a bunch for such a wonderful review! We’re all about fixing things fast while keeping the vibe super friendly and helpful. Muchas gracias, Amor! "
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Dakota Heiss

December 9, 2024

5  out of  5
rating by Dakota Heiss
"I had the pleasure to connect with rena, she was fast and proficient coupled with great expertise! She made me feel safe and confident with choosing a policy for my new life insurance. I couldn't recommend her enough to anyone that's looking or needs a solution. Such a genuine person that cares about you, not just somoneone selling insurance. I'm extremely grateful for her help, so I can now sleep in peace knowing my family will be covered in my passing."
We responded:
"Dakota, your heartfelt review perfectly highlights why we’re so proud to have Rena on our team. Her ability to provide expert advice while prioritizing what’s best for you is what makes her truly exceptional. We’re thrilled to know she helped you choose a life insurance policy that gives you peace of mind about your family’s future. Your kind words about her authenticity and care mean so much to us, as they reflect the values we strive to uphold. Thank you for trusting us and for sharing such a meaningful recommendation!"
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Jaimee Pineda

December 7, 2024

5  out of  5
rating by Jaimee Pineda
"Been with State Farm since 2015. Everyone says it's expensive, but I say you pay for the good service and experience. I never had a single bad experience with Ulyanna Chung office, maybe they never had a bad day, good for them! Surena just helped me again today, she's been a joy to talk to, always jolly and nice. I remember Daniel from before, also very nice man. All agents are just exceptional! They always go above and beyond! Thank you State Farm."
We responded:
"Thank you so much, Jaimee! Your review is like a celebration of everything we strive to achieve! Our team works hard to make every interaction exceptional, and it’s clear from your experience with Surena and Daniel that they’ve succeeded. Your perspective on paying for great service resonates with how we approach every customer relationship. It’s so rewarding to know we’ve maintained that standard for you since 2015. Again, thank you for your loyalty and your continued trust to Ulyanna Chung State Farm Agency!"
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Anna Kim

December 4, 2024

5  out of  5
rating by Anna Kim
"The great reviews did not lie. This was the best insurance experience ever! My mom and I had the pleasure of working with Daniel Shin. He was able to get both auto and home insurance for my mom and she couldn't have been happier. Warm and inviting office with great staff. Highly recommended!!"
We responded:
"Anna, we’re beyond excited to read your amazing review! It’s so rewarding to hear that Daniel provided such a standout experience for you and your mom. Helping with auto and home coverage while making the process stress-free is exactly what we strive for. We’re glad the warm atmosphere in our office added to your experience. Thank you for the glowing recommendation it means everything to us!"
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Sook Robertson

November 26, 2024

5  out of  5
rating by Sook Robertson
"Thank you Eunice for your help! It was really nice having a Korean speaker to assist me."
We responded:
"We appreciate you taking a moment to leave such a thoughtful review, Sook! We're so glad that Eunice could assist you, and it's great to hear you appreciated having a Korean-speaking team member. We understand how important it is to feel comfortable when dealing with insurance matters, and we're happy to make that happen. It’s our goal to ensure that all our customers feel supported, no matter their language preference. We truly appreciate you taking the time to share your experience!"
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Rahul S.

November 7, 2024

5  out of  5
rating by Rahul S.
"Ulyanna's office is amazing to deal with! We just bought a place in Vegas and her team, specifically Lindsey, got on it immediately and hooked us up with fast coverage ---thank you!"
We responded:
"Thank you for the wonderful review, Rahul! We’re so happy Lindsey and the team could jump right in and get you covered swiftly for your new home in Vegas. It’s our pleasure to ensure a seamless experience, and we’re grateful to be a part of this new chapter with you! Congratulations on your new place-wishing you all the best, and we’re here whenever you need us!"
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Juan carlos Cruz Linares

November 4, 2024

5  out of  5
rating by Juan carlos Cruz Linares
"Excellent servicio, muy amable"
We responded:
"Providing excellent, friendly service is always our goal, so hearing that you had a great experience with us is wonderful news. We’ll continue doing our best to provide friendly and excellent service. Thank you so much for your review, Juan Carlos!"
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Judith Portillo

November 4, 2024

5  out of  5
rating by Judith Portillo
"Excelente servicio ! Norma fue muy amable, nos dedicó tiempo y paciencia y sobre todo nos aclaró toda duda respecto a las pólizas"
We responded:
"Gracias, Judith! We’re so happy to know that Norma’s kindness, patience, and attention to detail made your experience a positive one. Taking the time to clarify each detail is our way of making sure you feel confident in your coverage. Your feedback is truly appreciated and motivates us to keep delivering attentive, personalized service. We’re here to support you whenever you need!"
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손권

October 30, 2024

5  out of  5
rating by 손권
"they are always kind and nice every time i visit there. especially Catherine is one of my favorite member . She always tries to help me and gives information in various ways whenever . i can't believe she quit and i hope she comes back someday."
We responded:
"Thank you for such a lovely review! We’re happy to hear that you always feel welcome and that Catherine’s kindness and dedication stood out to you. We’ll miss her deeply, and our team will continue striving to make every visit a great one in her spirit. Your hope for Catherine’s return is something we’d love to see happen as well. We appreciate your support and look forward to seeing you again soon!"
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chowful89 g

October 24, 2024

5  out of  5
rating by chowful89 g
"Norma Talamantes was really helpful and really nice. She explained everything really well. I will recommend"
We responded:
"We truly appreciate your review! It’s so encouraging to know that Norma provided you with such great service. Clear communication is key in the insurance world, and we’re glad she excelled at it. We aim to create a welcoming environment for all our customers. Your kind words motivate us to keep up the good work. Thank you for taking the time to share your experience and for the recommendation."
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Nittaya Keosavang

October 24, 2024

5  out of  5
rating by Nittaya Keosavang
"I recently had the pleasure of working with Daniel Shin and cannot recommend him highly enough from the moment we connected. It was clear that Daniel was not only knowledgeable, but also genuinely passionate about helping others. What impressed me most was his ability to break down complex information into easily digestible insights, every interaction was filled with valuable information that helped me navigate my insurance needs. His patience and willingness to answer every question no matter how small made me feel supported and valued. Thank you Daniel for your assistance!"
We responded:
"Thank you so much for this incredible review, Nittaya! We’re beyond happy to hear that working with Daniel was such a positive experience. He truly takes pride in helping customers navigate their insurance needs, and your words confirm just how dedicated he is. We’re glad he was able to provide such valuable insights and support. Thanks for trusting Ulyanna Chung State Farm Agency and for your recommendation. We look forward to continuing to provide excellent service and ensuring your insurance needs are met."
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Joab Skilling

October 16, 2024

5  out of  5
rating by Joab Skilling
"Big shout out to Evan for calling me and going out his way to ensure that our needs are taken care of and helping us understand every process he was doing for us . Also being patient when we ask a bunch of questions and answering our questions. People like Evan are the reason why I chose Statefarm. Thank you again Evan!"
We responded:
"Wow, Joab, thank you for the wonderful shout-out to Evan! We're so glad he was able to help and provide that extra level of care in making sure everything was crystal clear for you. His patience and dedication truly reflect what we strive for at Ulyanna Chung State Farm Agency. We’re grateful for customers like you and will continue working hard to meet your expectations. Thanks again, Joab!"
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KITCHER AMON

October 9, 2024

5  out of  5
rating by KITCHER AMON
"They were very responsive to my questions. Their rates were very reasonable and their insurance agents were knowledgeable. Special thanks to Alex Hall for going above and beyond to answer my inquiries and verifying facts before amending my quote based on what's appropriate for my needs."
We responded:
"Hey Kitcher, thank you so much for sharing your experience! It’s fantastic to hear that Alex provided such great support and ensured your quote was personalized to your needs. We’re glad our rates and team met your expectations, and we’re always here to keep things running smoothly. Your satisfaction is what we strive for—thank you for trusting us and for being part of our State Farm family!"
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Diego Guevara

September 28, 2024

5  out of  5
rating by Diego Guevara
"Friendly and knowledgeable staff!"
We responded:
"Hi Diego, thanks so much for the feedback! We’re proud of our team for being both approachable and well-informed, and it’s awesome that you felt that way. Your review really brightens our day. We appreciate your kind words and for trusting us with your insurance needs!"
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Anthony Tony

September 20, 2024

5  out of  5
rating by Anthony Tony
"Catherine Is awesome!! She always makes my life easy when I have to contact State Farm!!"
We responded:
"Anthony, we couldn’t agree more—Catherine is awesome! It’s fantastic to hear that she’s always able to make your life easier when you reach out to State Farm. We pride ourselves on creating stress-free experiences for our customers, and we’re so glad she’s doing just that for you. Thanks again for your trust and support, and we’re happy to be here for you!"
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courtney

September 10, 2024

5  out of  5
rating by courtney
"I love that they have a text feature for any inquiries regarding my policy. I text chatted with Evan, who was super helpful in answering my questions about the payments I’m making. Mahalo Evan!"
We responded:
"Courtney, thank you for sharing your experience with our text chat feature! We’re delighted that Evan could assist you with your payment inquiries in such a helpful way. Your convenience is our priority, and we’re so glad you found the process smooth. Mahalo for your trust in us and for your thoughtful review!"
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anthony aquino

September 6, 2024

5  out of  5
rating by anthony aquino
"Shannon Stoddard was amazing by far my best experience with any insurance company. Very responsive and helpful. Made buying insurance easy and simple.. She also took the time to explain in detail my policy and answer all my questions and concerns. Highly recommended!"
We responded:
"Thank you Anthony for your review and for having your insurance with the Ulyanna Chung State Farm Agency."
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Leonard Disanza

September 6, 2024

5  out of  5
rating by Leonard Disanza
"This team provides excellent and friendly service. Daniel, Keira and Catherine are very friendly and welcoming. They always provide a quick response and fast service. I have been with this Statefarm team for years and will continue being loyal. Thank you so much for your hard work and dedication to excellent customer service."
We responded:
"Hi Leonard! We’re so glad to hear that you’ve had such positive experiences with Daniel, Keira, and Catherine. Their dedication to providing quick and friendly service is something we strive for every day. Your loyalty over the years truly touches us, and we’re grateful to be your go-to team for all your insurance needs. Thank you for your ongoing trust in us, and we look forward to serving you for many more years!"
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Alexis Charley

September 5, 2024

5  out of  5
rating by Alexis Charley
"I'm not a customer, but I was leaving TruFit and saw this beautiful chocolate-y man who works there walking out of the office.. and I may come inquire about a quote just to see his face again. Good job hiring him State Farm."
We responded:
"Hey Alexis, thanks for the great feedback! We always aim to hire the best, and it sounds like you’ve taken notice! If you're ever ready for a quote, we’d be more than happy to assist. Thanks for the shoutout! See you soon!"
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Young Ko

September 4, 2024

5  out of  5
rating by Young Ko
"Daniel shin Thank you for explaining it so easily and kindly."
We responded:
"Hi Young! We really appreciate your review and are happy that Daniel could make the insurance process simple and understandable for you. Helping our customers feel confident in their coverage is what we’re all about, and we’re grateful for the opportunity to assist you. Thank you for trusting us to take care of your insurance needs!"
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Sean Chung

August 17, 2024

5  out of  5
rating by Sean Chung
"I recently booked an appointment with Daniel Shin to transfer our car insurance between states. I have to say this is the best customer service experience I have ever had in my life. Daniel was kind and patient to hear all my questions and concerns. In addition, Daniel excels at conveying all the insurance jargon in a manner that was easy for me to understand. He also taught me a couple of strategies and plans I can look out for to get the best out of my insurance plan. I will definitely book another appointment here if I have other inquiries about my insurance."
We responded:
"Thank you, Sean, for such a glowing review! We’re delighted to hear that Daniel provided you with the best customer service experience you’ve ever had and made the process of transferring your car insurance between states so seamless and clear. Daniel’s ability to break down complex insurance details into easy-to-understand terms is one of the reasons we’re so proud to have him on our team. Thank you for choosing us, and we’re excited to help you with any future insurance questions!"
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Noppadol Sadaengrit

August 16, 2024

5  out of  5
rating by Noppadol Sadaengrit
"Vicki Martin Insurance Representative was very welcoming and serviced, giving good advice and consultation, smiling and cheerful. I gave her full 10 stars."
We responded:
"Noppadol, hearing that Vicky’s warm and cheerful service earned your full 10 stars really makes us smile! We always aim to provide welcoming and helpful service, and it’s clear Vicki delivered on that promise. Your feedback not only highlights her professionalism but also reflects our commitment to excellent customer care. Thank you for recognizing her efforts and for your glowing review!"