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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Anthony Moretta

Anthony Moretta

September 20, 2024

5  out of  5
rating by Anthony Moretta
"Catherine Is awesome!! She always makes my life easy when I have to contact State Farm!!"
We responded:
"Anthony, we couldn’t agree more—Catherine is awesome! It’s fantastic to hear that she’s always able to make your life easier when you reach out to State Farm. We pride ourselves on creating stress-free experiences for our customers, and we’re so glad she’s doing just that for you. Thanks again for your trust and support, and we’re happy to be here for you!"
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courtney

September 10, 2024

5  out of  5
rating by courtney
"I love that they have a text feature for any inquiries regarding my policy. I text chatted with Evan, who was super helpful in answering my questions about the payments I’m making. Mahalo Evan!"
We responded:
"Courtney, thank you for sharing your experience with our text chat feature! We’re delighted that Evan could assist you with your payment inquiries in such a helpful way. Your convenience is our priority, and we’re so glad you found the process smooth. Mahalo for your trust in us and for your thoughtful review!"
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anthony aquino

September 6, 2024

5  out of  5
rating by anthony aquino
"Shannon Stoddard was amazing by far my best experience with any insurance company. Very responsive and helpful. Made buying insurance easy and simple.. She also took the time to explain in detail my policy and answer all my questions and concerns. Highly recommended!"
We responded:
"Thank you Anthony for your review and for having your insurance with the Ulyanna Chung State Farm Agency."
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Leonard Disanza

September 6, 2024

5  out of  5
rating by Leonard Disanza
"This team provides excellent and friendly service. Daniel, Keira and Catherine are very friendly and welcoming. They always provide a quick response and fast service. I have been with this Statefarm team for years and will continue being loyal. Thank you so much for your hard work and dedication to excellent customer service."
We responded:
"Hi Leonard! We’re so glad to hear that you’ve had such positive experiences with Daniel, Keira, and Catherine. Their dedication to providing quick and friendly service is something we strive for every day. Your loyalty over the years truly touches us, and we’re grateful to be your go-to team for all your insurance needs. Thank you for your ongoing trust in us, and we look forward to serving you for many more years!"
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Alexis Charley

September 5, 2024

5  out of  5
rating by Alexis Charley
"I'm not a customer, but I was leaving TruFit and saw this beautiful chocolate-y man who works there walking out of the office.. and I may come inquire about a quote just to see his face again. Good job hiring him State Farm."
We responded:
"Hey Alexis, thanks for the great feedback! We always aim to hire the best, and it sounds like you’ve taken notice! If you're ever ready for a quote, we’d be more than happy to assist. Thanks for the shoutout! See you soon!"
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Young Ko

September 4, 2024

5  out of  5
rating by Young Ko
"Daniel shin Thank you for explaining it so easily and kindly."
We responded:
"Hi Young! We really appreciate your review and are happy that Daniel could make the insurance process simple and understandable for you. Helping our customers feel confident in their coverage is what we’re all about, and we’re grateful for the opportunity to assist you. Thank you for trusting us to take care of your insurance needs!"
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Sean Chung

August 17, 2024

5  out of  5
rating by Sean Chung
"I recently booked an appointment with Daniel Shin to transfer our car insurance between states. I have to say this is the best customer service experience I have ever had in my life. Daniel was kind and patient to hear all my questions and concerns. In addition, Daniel excels at conveying all the insurance jargon in a manner that was easy for me to understand. He also taught me a couple of strategies and plans I can look out for to get the best out of my insurance plan. I will definitely book another appointment here if I have other inquiries about my insurance."
We responded:
"Thank you, Sean, for such a glowing review! We’re delighted to hear that Daniel provided you with the best customer service experience you’ve ever had and made the process of transferring your car insurance between states so seamless and clear. Daniel’s ability to break down complex insurance details into easy-to-understand terms is one of the reasons we’re so proud to have him on our team. Thank you for choosing us, and we’re excited to help you with any future insurance questions!"
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Noppadol Sadaengrit

August 16, 2024

5  out of  5
rating by Noppadol Sadaengrit
"Vicki Martin Insurance Representative was very welcoming and serviced, giving good advice and consultation, smiling and cheerful. I gave her full 10 stars."
We responded:
"Noppadol, hearing that Vicky’s warm and cheerful service earned your full 10 stars really makes us smile! We always aim to provide welcoming and helpful service, and it’s clear Vicki delivered on that promise. Your feedback not only highlights her professionalism but also reflects our commitment to excellent customer care. Thank you for recognizing her efforts and for your glowing review!"
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John Macari

August 14, 2024

5  out of  5
rating by John Macari
"Competitive rates.Professional service and staff."
We responded:
"Thanks, John! We're happy to hear that our competitive rates and professional service met your expectations! We strive to offer the best possible rates for you while maintaining the highest standards of service. Our team takes pride in being thorough and professional in every interaction, and it’s great to know that this was your experience. Your feedback is a great reminder of why we do what we do. We’re glad to be your insurance provider and will always strive to meet your expectations!"
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Lilliana Arenas-Uribe

August 13, 2024

5  out of  5
rating by Lilliana Arenas-Uribe
"Always great customer service at this office. They take all the time to carefully explain to you your policy, I recommend this State Farm office, thank you Norma you are awesome all the time in person and on the phone."
We responded:
"Lilliana, it’s truly heartening to know that you’ve consistently received great customer service from our team. We place a strong emphasis on making sure our customers fully understand their policies, and it’s wonderful to hear that Norma has excelled in providing that clarity for you, both in person and over the phone. Your recommendation is highly appreciated, and we’re grateful for your trust in our agency. Thank you for sharing your positive experiences – we’re here to continue delivering that same level of service!"
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M KIMURA

August 12, 2024

5  out of  5
rating by M KIMURA
"State farm Insurance, Surena R, has very patience and professionalism were truly appreciated. I am grateful for her assistance. Thank You!"
We responded:
"It’s heartwarming to hear that Surena’s patience and professionalism resonated with you! We aim to provide service that not only meets but exceeds expectations, and it’s clear Surena did just that. Your gratitude is deeply appreciated, and it’s our pleasure to be of assistance. Thank you for taking the time to leave this review and we look forward to continuing to serve you with the same dedication and care!"
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Claire Yang

August 9, 2024

5  out of  5
rating by Claire Yang
"Alex and Catherine are a pleasure to work with. They have a great personality and attitude, answered all of my questions in a knowledgeable manner, and actively followed up with me about my concerns. I look forward to continue to work with Ulyanna Chung's team."
We responded:
"Hey Claire, we’re happy to hear how much you enjoyed working with Alex and Catherine! Their positive attitude and willingness to answer all your questions truly reflect our team’s commitment to excellent service. It’s great to know they provided you with knowledgeable support and stayed engaged with your concerns. Your kind words are a testament to the hard work they put in every day. Thank you for trusting Ulyanna Chung State Farm Agency! We look forward to being here for all your future needs. "
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Ned Bernardo

August 7, 2024

5  out of  5
rating by Ned Bernardo
"Very helpful and friendly. Explains everything in detail and very thorough. Very accommodating to your insurance needs. Highly recommended."
We responded:
"Hi Ned, thanks a lot for your wonderful review! We're over the moon to hear that our team's helpfulness and friendliness made a difference for you. We take pride in explaining everything thoroughly and in detail. It's great to know we can accommodate your insurance needs effectively. Your high recommendation is much appreciated. Remember, we’re always here to make your insurance journey smooth and hassle-free. Take care, and see you again soon!"
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Javier Valdez

August 3, 2024

5  out of  5
rating by Javier Valdez
"I love this office Vicky Martin she it's very professional and always she help me whit my insurance cars thank you Vicky"
We responded:
"Javier, we appreciate your fantastic review! It's great to know that you love our office and that Vicky has been so helpful with your car insurance. Her professionalism is a quality we highly value. We're thrilled to hear she's been able to assist you so well. Your trust and satisfaction are important to us and we look forward to continuing to serve you! Thanks for being a wonderful customer!"
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Glenna Primm

August 2, 2024

5  out of  5
rating by Glenna Primm
"Quick and easy. Very nice people"
We responded:
"It's wonderful to hear that the process was quick and easy for you, Glenna. Thank you so much for your lovely review! We're happy that our team's friendliness made your visit pleasant. We’re committed to maintaining this level of excellence and being there whenever you need us. Thanks again for choosing us."
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Bonnie Jones

August 1, 2024

5  out of  5
rating by Bonnie Jones
"Very helpful and very kind I appreciate all their help. Thank you STATE FARM."
We responded:
"Thank you so much, Bonnie, for sharing your experience! It warms our hearts to hear that our team's helpfulness and kindness made a positive impact on you. We're honored to have you with us at Ulyanna Chung State Farm Agency! Thanks again for the fantastic feedback! Take care!"
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Sara Pearson

August 1, 2024

5  out of  5
rating by Sara Pearson
"I can highly recommend this establishment. Daniel was incredibly helpful and went above and beyond to help me with my policy!"
We responded:
"Sara, we appreciate your wonderful recommendation! It's fantastic to hear that Daniel was not only helpful but went above and beyond to assist you. Our team strives to ensure every customer feels well taken care of. Daniel's commitment to making sure you understand your policy is a great example of our team's dedication. We're excited to continue delivering the outstanding service you deserve, thank you for your awesome review!"
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Ingyin Khine

July 30, 2024

5  out of  5
rating by Ingyin Khine
"It was such an amazing experience from the moment I stepped in and out the door. I was greeted right away and offered some drinks and snacks. Everyone in there was friendly. I had an appointment with Daniel to go over life insurance policies. He was so helpful and very knowledgeable. He took the time to explained different options in details for comparison and answered all my questions. I've learned a lot from him today. Thank you so much for your great service and knowledge. I would highly recommend to come chat with Daniel about insurance. He will give you the best options and honest opinions."
We responded:
"Ingyin, thank you for your kind words! We’re so pleased to know you felt welcomed and comfortable from the moment you arrived. Providing drinks and snacks is a small way we show our appreciation. Our friendly team is here to help, and it's wonderful that you found Daniel's assistance with life insurance so thorough and informative. We're glad you learned a lot and we're beyond grateful for your recommendation. Thanks for your visit, and for choosing Ulyanna Chung State Farm Agency! "
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Dan Burleson

July 30, 2024

5  out of  5
rating by Dan Burleson
"I wish I had connected with this agent years ago! They know their trade and are a pleasure to work with. Thank you Lily Wilson!"
We responded:
"Hi Dan! We’re glad you’ve connected with us now, and we’re here to make every moment count! We're delighted to hear that you find us knowledgeable and a pleasure to work with. Lily is indeed fantastic, and we're happy she could assist you. We strive to be experts in our field and to make every interaction a positive experience, and your feedback shows we’ve succeeded. Your kind words are much appreciated, welcome to the State Farm Family!"
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Roger Cortez

July 28, 2024

5  out of  5
rating by Roger Cortez
"Staff and team is very knowledgeable and super helpful. Alex was able to get to answer all of my questions. Thanks again."
We responded:
"Our team prides itself on being knowledgeable and helpful, thank you for recognizing our efforts, Roger! It’s wonderful that Alex could address all your questions. Thank you for taking the time to write an awesome review. We’ll continue to provide excellent service!"
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Vincent Tam

July 22, 2024

5  out of  5
rating by Vincent Tam
"I love this office , great response , to my call I worked with Daniel, he worked overtime on a Friday to get me a business quote. Unheard of nowadays !! He assured me that he would resume on Monday and true to his word, he did. He kept at it all week with underwriting and asked me required forms , all great communication, at the end , got the insurance at a great price. I’m very happy with my experience and will refer others to this office. Vince"
We responded:
"We're delighted to know you love our office, Vincent, thank you for your wonderful review! Daniel’s dedication, including working overtime to help you with your business quote, his follow-up and assistance throughout the week shows his commitment to going above and beyond for our customers. One of our core values is effective, respectful, and graceful communication, and Daniel embodies this perfectly. We're so happy he was able to score you a great price! Your referrals are deeply appreciated and we thank you for choosing us with your insurance needs. Again, thank you for the amazing review!"
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Jerry Parke

July 22, 2024

5  out of  5
rating by Jerry Parke
"This is a fine agency, I insured my cars and home with them for many years. Very responsive to all requests and needs. Due to circumstances beyond the control of the agency I chose to go with a different insurance company. In transferring over there was a mix-up on dates and the DMV suspended my registrations. When I called the office Evan was very helpful on advising me on how to resolve the problem. Even though I no longer had State Farm, Evan put out a great deal of effort to help correct the problem. His courtesy, knowledge and professionalism exceeded my expectations. Thank you Ulyanna Chung agency and especially Evan Tamashiro! My suspension by the DMV has been rescinded."
We responded:
"Hey Jerry, thank you for your kind words! It’s been our pleasure to insure your cars and home over the years, and we're glad to know our team was always responsive to your needs. We are pleased Evan could assist you in resolving the DMV issue. His efforts to assist you even after you left State Farm show his dedication. We're glad to know his professionalism exceeded your expectations. We appreciate you for recognizing his efforts and for your kind words about our agency. Again, thank you for this awesome review! "
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Elsy Mora

July 3, 2024

5  out of  5
rating by Elsy Mora
"Gracias por su ayuda Norma"
We responded:
"Hi Elsy, we’re so happy to hear that Norma could assist you and make a difference! She’s truly awesome, and your thanks are greatly appreciated. It’s always fantastic to see such positive feedback, and it motivates us to keep doing our best. Thanks for taking the time to share your experience, and we look forward to many more years of helping you with your insurance needs! "
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Anne Key

July 2, 2024

5  out of  5
rating by Anne Key
"Evan was very helpful in answering my questions and assisting me help find the limits that fit my needs. Definitely check Evan out for your insurance needs."
We responded:
"Anne, you just made our day! We’re beyond happy to hear Evan nailed it in helping you find the perfect limits for your needs and answer your questions. He’s like our insurance superhero, always ready to save the day! Your recommendation is so appreciated. Cheers to hassle-free insurance! "
Profile photo of Ilyssa Popowcer [Ellis ES]

Ilyssa Popowcer [Ellis ES]

June 28, 2024

5  out of  5
rating by Ilyssa Popowcer [Ellis ES]
"Great service and Norma was very helpful in getting me a great rate. Highly recommend!"
We responded:
"Hi Ilyssa! Your awesome review just made our Friday even better! Thanks for sharing your experience! Norma is amazing at what she does, and we're so happy she could score you a great rate. Your recommendation totally rocks and we appreciate it big time. We're here to make sure you're getting the best service you deserve. Cheers to more great savings and stellar service! "